Job Details

Are you student-focused, tech-savvy, and ready for a role that’s more than just admin?

We’re looking for a Training Operations Coordinator who thrives on variety, loves helping people, and wants to be part of a collaborative, high-energy education team.

Our client is a respected and fast-growing education and training provider offering nationally recognised programs across VET and Higher Education. As the Training Operations Coordinator, you’ll be at the centre of activity—ensuring students and lecturers enjoy a seamless, high-quality experience from enrolment to graduation.

This hybrid role is perfect for someone who enjoys the buzz of daily interaction, can juggle multiple priorities, and has a sharp eye for compliance and detail.

What you’ll be doing

• Act as the first point of contact for students and lecturers, providing timely and professional support.
• Monitor student progress and implement interventions that promote retention and success.
• Coordinate end-to-end course delivery including enrolments, scheduling, Moodle updates, and certification.
• Maintain data accuracy in Paradigm, manage timetables, financial reconciliations, and course logistics.
• Ensure compliance with the 2025 Standards for RTOs, contributing to audits and continuous improvement.
• Support the use of digital learning systems and online classroom platforms.
• Collaborate with the College Manager and academic teams on strategic and operational projects.

What you’ll bring

• 3–5 years’ experience in administration or student support within an RTO or education setting.
• Sound knowledge of RTO compliance requirements (highly regarded).
• Excellent written and verbal communication skills.
• Tech confidence across Microsoft Office, LMS platforms, and online delivery tools.
• Proven ability to multitask while maintaining accuracy and customer-service excellence.
• Certificate IV in Training & Assessment (TAE40122) or willingness to obtain (fully funded).

Why you’ll love it

• Supportive, dynamic team culture with real career pathways.
• Hybrid flexibility — work from home and the office.
• Opportunities for ongoing professional development and funded qualifications.