Higher Education Student Services Officer
Help students achieve life-changing outcomes while building your own future in a dynamic education environment.
- Career growth opportunities
- Work with a variety of students, both domestic and international
- Hybrid flexibilty
More Details
Higher Education Student Services Officer Job in Brisbane QLD
RTO Course Co-ordinator
Bright Spark Recruitment
Location: Perth, WA (Hybrid)
Category: Student Services / Education & Training
Type: Full Time
Salary: $70,000 – $80,000 + Super
Join a leading National Higher Education and VET Institution
Are you student-focused, tech-savvy, and ready for a role that’s more than just admin?
We’re looking for a Higher Education Student Services Officer who thrives on variety, loves helping people, and wants to be part of a collaborative, high-energy education team.
Our client is a respected and fast-growing education and training provider offering nationally recognised programs across VET and Higher Education. As the Student Services Officer you’ll be at the centre of activity—ensuring students and lecturers enjoy a seamless, high-quality experience from enrolment to graduation.
This hybrid role is perfect for someone who enjoys the buzz of daily interaction, can juggle multiple priorities, and has a sharp eye for compliance and detail.
What you’ll be doing
Act as the first point of contact for students and lecturers, providing timely and professional support.
Monitor student progress and implement interventions that promote retention and success.
Coordinate end-to-end course delivery including enrolments, scheduling, Moodle updates, and certification.
Maintain data accuracy in Paradigm, manage timetables, financial reconciliations, and course logistics.
Ensure compliance with the Higher Education standards, contributing to audits and continuous improvement.
Support the use of digital learning systems and online classroom platforms.
Collaborate with the College Manager and academic teams on strategic and operational projects.
What you’ll bring
3–5 years experience in co-ordination, administration or student support within an Education or training setting.
Sound knowledge of Higher Education or RTO compliance requirements is desirable but not essential
Excellent written and verbal communication skills.
Tech confidence across Microsoft Office, LMS platforms, and online delivery tools.
Proven ability to multitask and problem solve while maintaining accuracy and customer-service excellence.
Why you’ll love it
Supportive, dynamic team culture with real career pathways.
Hybrid flexibility — work from home and the office.
Opportunities for ongoing professional development and funded qualifications.
Please apply NOW, or call Jeremy Dennis on 0424 051 769 if you meet the above criteria and have any questions prior to applying
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