RTO Administrator / Document Control Officer

Coopers Plains, Brisbane | Full-time
$80,000–$90,000 + super + salary packaging

Develop your career with an established training organisation offering four additional leave days, early finishes and support from an experienced team.

Our client is a well-established, not-for-profit training organisation with more than 30 years of industry service. They are seeking an organised, detail-focused administrator to take ownership of document control, training resources and professional templates.

This role suits someone who enjoys keeping information accurate, improving consistency and helping colleagues access the right documents. You will report to the Quality Manager, with a departmental team of five available to support you.

What is on offer

• $80,000–$90,000 base salary plus superannuation.
• Salary packaging available.
• Four additional leave days each year, on top of four weeks of annual leave and public holidays.
• Onsite parking at the Coopers Plains office.
• Early finishes, with preferred work patterns of 6:30am–2:30pm, 7:00am–3:00pm or 7:30am–3:30pm, subject to agreement.
• Opportunity to broaden your experience across RTO systems, quality documentation and training operations.

The employer prefers five days in the office, with alternative arrangements open to discussion.

The opportunity

The position brings together document and resource responsibilities currently performed across the team. You will maintain and improve existing processes, working closely with Quality, Training and Operations colleagues.

Your work will help staff and learners access current, approved resources while keeping documents organised and ready for reviews and audits.

Key responsibilities

• Maintain document registers, review schedules, naming conventions and version histories.
• Upload and maintain training and assessment resources in aXcelerate, ensuring correct allocation to qualifications, units and courses.
• Check resources for accuracy, completeness and accessibility, and archive superseded versions.
• Create and format templates, forms, checklists and registers with consistent branding and document controls.
• Coordinate document reviews, approvals and updates with relevant team members.
• Support audit preparation and maintain records of document changes.
• Help maintain consistency across aXcelerate, SharePoint and Moodle.

What you will bring

• Experience in RTO administration, document control, quality support or a related administrative role.
• Strong attention to detail and a methodical approach to managing information.
• Strong document formatting and template skills, with extensive Microsoft Word and Adobe knowledge preferred.
• Basic Excel skills for tracking and maintaining registers. Formula use is limited.
• Confidence working across digital systems, including shared document platforms.
• Clear communication, reliable follow-through and a collaborative approach.

RTO or VET experience and practical aXcelerate knowledge are highly regarded. Experience with Moodle, training resources or compliance documentation would also be valuable.

Applicants with strong transferable administration and document control experience are encouraged to apply.

Interested?

If you enjoy producing accurate, professional documents and want to grow your experience within an established training organisation, we would welcome your application.

Apply through SEEK or email your resume to ••••@brightsparkrecruitment.com.au.

No cover letter is required.

For a confidential discussion, call Hal on 04•• ••• 273.

Bright Spark Recruitment specialises in recruitment across adult education, training and related business functions, including administration, compliance, operations, training delivery and management.